Customer Testimonials
Jeremy C. made the out-of-state purchase of our new Bronco extremely easy and straightforward. Highly recommend Jeremy and the Short-Redmond dealership in La Follette TN based on our experience.
Best service I have ever had there
We absolutely love everything about our new to us expedition! Kevin was our salesman and he was absolutely wonderful! He listened to our wants and needs and made sure we left there with everything we had asked for! We never felt pressured like some dealers make you feel. This was the complete opposite. If you are in the market for a car this place is your go to! Thanks again Kevin and the whole staff you all are amazing!
Great experience overall! Rusty in particular was great even after the sale, which is rare to see. Would highly recommend and trust these guys.
I had an excellent experience at Tim Short Ford! David and Cody were super helpful and made sure all my questions about the vehicle were answered. They were professional, friendly, and made the whole process easy. Also, signing the paperwork was quick. I really appreciated how smooth everything went. If you’re looking for great service, I definitely recommend checking out Tim Short Ford!
James settles was a Great and help and made process real pleasant
David Jones was the sales professional that I worked with. He showed me the truck that I wanted to check out and made the sales process very easy and quick. The dealer warranty they provide gave me peace of mind in buying a used vehicle. I would definitely recommend Tim Short Ford in LaFollette to friends and family. Thank you David!
David and John did a great job of getting us the truck we wanted. All of the staff were great! Wanda & Jim
Had a great experience by a Suburban from this dealership. My salesman Rusty went above and beyond to make the sale go quick and smooth. He totally exceeded my expectations and I would highly recommend him to anyone for a vehicle purchase. Thanks again for making it such a pleasant experience for me.
Jeremy was so nice and patient, and happily answered all my questions! 10/10 recommend him!!
Salesman, Anthony Oaks Is the best, the hold team was very professional and made everything a great and easy experience. there the best!
We had a great experience with our trade in and purchase of a new vehicle, Cody our salesman was great!
Excellent customer service from Tyler and Brad. you will not find any better.
everyone there was very nice definitely recommend to go get a car from them!
Rusty was a great salesman and super friendly! The environment here was great everyone was super friendly and helpful! Thankful to Rusty and the rest of the team for making the perfect deal happen!
I was very pleased with my experience at the dealership. Everyone on staff was very helpful and accommodating! My salesperson, Jeremy Carmack was easy to work with and knowledgeable throughout the process.
Absolutely the best group of people I've ever worked with in purchasing a vehicle. Jeremy and Chase went above and beyond to help me get my dream truck. An awesome 1997 F-350. If I'm ever in the market for something else even though I'm 12 hours away. I will be working with them again.
Kathy, Marcus and Brad were all great to work with! Good customer service and friendly. Wasn't pushy sales people and helpful! Very responsive!
Marcus is the G.O.A.T got me in a Big Ram Laramie the customer service and my experience was top tier!! Ask for Marcus I swear he gonna get you in what you want no bs!
I had the best experience with James Settles, he was very courteous, sincere with helping us find what we were looking for and definitely made that sale smooth from the start, so thank you for all you did with helping us…
Salesman "dirt" was great to work with
Rusty was a great help to my girlfriend and I in buying a car. Even though the car we were looking at wasnt available, he helped us find a car that was as good, if not better, and he was extremely helpful and friendly throughout the whole process
Rusty was a great salesman! He helped us choose the best option for us! He was very helpful at listing out the pros and cons and the best budget. Would definitely go back and would definitely recommend:)
We live in Florida and choose to buy at the LaFollette dealership because Marcus and Charlie treat us fairly and make us laugh. Buying a vehicle doesn’t have to be stressful with these two.
Best place to deal with if you’re buying a car!! From Anthony to Ryan in service, everyone was so helpful and willing to go above an beyond! They made the process of buying a car less painful! Did everything they could to make sure we was satisfied! I will always recommend this place!! Hands down the best Customer Service! Thank You!! 10/10 recommend!!
We had a great experience purchasing our new truck. Jeremy Carmack was our salesman and we appreciate his patience and professionalism throughout the process. We would highly recommend Tim Short Ford of LaFollette to anyone looking for a vehicle!
Jeremy did a good job answering all my questions/ concerns Had my car ready for pick up Ed in finance also made that process quick & easy
My salesman Anthony was absolutely amazing! He was very helpful, never pressured me, and made sure I was 100% happy with the car. I will definitely be back!
Went there with low expectations and they really went the extra mile to help me
Very nice people
Totally hassle free and pressure free. My salesman was very kind and considerate. I felt as though he had my interest in need. Everything was taken care of from the time we decided to purchase the car until we drove away with it. We will definitely be back when another car is needed.
They got my car in and out quickly for service.
James was very helpful and made buying a truck a smooth process. Definitely recommend.
If you are considering looking for a new car at Short Redmond make sure you ask for Rusty! He is the best and so helpful!
Anthony and Michelle were great, I inquired about a vehicle that had recently been traded in so they hadn’t posted all pictures prior to me asking about the vehicle. They were quick to get me pictures of it and answer any questions I had. Very friendly and accommodating for myself and my family! The process in getting approved and signing paperwork was quick and hassle free. Highly recommend, Tim Short of Laffollette and ask for either one of them, they will make sure you are happy!
Jeremy is awesome to work with. Made me feel at ease, did not push or rush me through every step.
Great place,Low pressure No Hassle Car Buying,Ask for Jeremy or Anthony,mention me Please Thanks
Rusty and everyone there were amazing at helping me get a car! I couldn’t be more grateful for the car they put me in! I went with very little hopes and they did not let me down!
Cody Hubbard was so kind and helpful!!
Went in to look and was helped right away, no problem dealing with this dealer group
Enjoyed working with Rusty
Awesome experience with Rusty Ellis!
Best experience shopping at Tim Short. As we all know, buying a car isn’t always a walk in walk out deal. I’m so appreciative of the staff at Tim Short who helped keep my kids entertained with activities, toys, and kid friendly areas for them to hang out in. I was given a great offer on my trade in and purchased the vehicle that checked off all the specific boxes for me. Cody was a super helpful salesman and made the process seem incredibly quick. My last vehicle purchase was at a very popular north Knoxville dealership and ...
Rusty, I really did appreciate Your assistance in working out a fair deal on a tough trade. The F-150 I traded for is incredible. You along with the other sales staff worked so hard. Beyond regular expectations, Rusty’s assistance with me purchasing new tires was a great financial help and wasn’t just part of a simple deal. It was a personal and kind hearted gesture done from his own kindness.
Rusty is who helped me he done wonderful and helped me the best he could to find the right car
Jeremy was a pleasure to work with. He made the experience pain-free and quick, and was easily able to answer all my questions.
Rusty was the BEST !!!!! he made sure we left without settling and was able to get us exactly what we was looking for!!
Anthony is one of the best people to buy from! He is helpful and also a fun person to deal with!
Marcus was GREAT. Fantastic staff, extremely helpful and respectful. Thank you so much.
Anthony was great! He was friendly, knowledgeable about the features and the performance capabilities. He was easy to work with too. I don't typically leave rave reviews for sales associates but, Anthony really was awesome! I would buy another new vehicle from him.
Professional to the tenth degree. Can't wait to see how good their service may be. If it is similar to the sales process, it should be fantastic. Thanks and Happy New Year.
I’ve had the pleasure of regular interactions with many at Tim Short Ford but I’ve never had the selling and buying experience with them until this past Friday. Just to mention a few Dave my salesman went above & beyond to get everything taken care of in advance prior to me needing to drive there. Once I arrived he took the time to point out all the features of the vehicle I was purchasing and even went on the test drive with me. Brad in financing went through all the paperwork in detail & made sure I was ...
Sales team was great. JT Weinberg, and Charlie went above and beyond to make all things go smoothly.
David at Tim short was very helpful in finding what we needed and working with me to come up with a perfect vehicle. He was very professional and helpful in getting through the purchasing process I would recommend Tim short Ford and David to anyone looking for a vehicle.
Ask for David Jones and you will be in the best hands. He has been helping me search for my dream truck. He’s went the extra mile over and over again. Very helpful and not pushy!
Wonderful experience! Fastest car buying experience that I’ve had! David went above and beyond to make sure that I got the vehicle I wanted in the price range I wanted. I will definitely be coming back when it comes time for another vehicle!
Marcus and Anthony helped me buy my first car, They were very helpful and understanding. Marcus and Anthony made this process very quick and easy for me. I definitely appreciate their help very much.
Marcus was an amazing help in finding my next vehicle. No pressure at all when we were in the lot. Very relaxing as I purchased my car and extremely respectful to the fact that I was a female purchasing the car. I would definitely go back again!!!
My first new car buying was excellent at Short Redmond Ford with my 2024 Ford F150. Anthony made the car buying experience easy and found the exact truck I was looking for, and even sourced it from another dealership! Highly recommend and I will be back when it’s time for an upgrade!
Best experience I’ve ever had buying a vehicle! Tim Short Ford gave me a fair price on my trade in and a very fair price on the vehicle I purchased. Jeremy Carmack, my sales representative, was great. He handled the process flawlessly. The entire process took about 2 hours! That’s from the time I hit the door until I was driving out of the parking with my purchase.
Being a single woman & making big purchase decisions is very scary. Am I getting the best deal, will I have honest assistance with financing & how stressful is this all going to be? My salesman David Jones assisted me remotely & did all of the leg work prior to me needing to drive to the dealership. When I did arrive @ the dealership, he had everything prepared for me. Brad Gullley the Finance Mngr took the time to explain all the paperwork I was signing & the Sales Manager Charlie Burchfield made sure to follow up with me to not ...
Working with Anthony Oaks was the best buying experience I have ever had, would recommend him above all
Marcus Smith was my salesman and man is he great. Class act who truly cares about what his customers have to say. Will definitely be recommending my friends and family to him. Not often you find a stand up guy in sales anymore.
Jeremy Carmack was very helpful in trying to pick out a car and was very patient throughout the process of purchasing. Next time I need a car I’ll reach out to him again!
JT was very knowledgeable and courteous. Very polite.
Marcus was great !!!
Thanks Tim Short Ford for a great experience! Marcus exceeded my expectations! Excellent service!
Marcus Smith was the best salesman i have ever had he got me exactly what I wanted i will be back i recommend you go see him
Very pleasurable experience. Anthony Oaks was fantastic
Everyone at the dealership was great to work with especially my salesman Storm! The whole process of buying my used 2020 Jetta felt very straightforward and I felt like I was in good hands the whole time!
I just recently bought a used truck from Storm Hoskins at Tim Short Ford. I purchased this truck unseen from another State. Storm brought me the truck to SC and the truck was in great condition just as Storm had described. If you’re looking for a honest salesman give Storm Hoskins a call.
JT was polite and helpful through the entire process of buying a used vehicle at Tim Short Ford.
Amazing service
Marcus Smith was great and worked hard to get the truck I wanted with the payment terms I needed. Will definitely go back when car shopping again!
Everyone there was super nice worked well with me did everything we agreed on and delivered my truck to knoxville .great experience
I would like to say that Jeremy was great to work with. He stood out in the cold while we were trying out different vehicles. I love my gladiator!!
My experience with JT was fantastic. He truly listened to me and helped me through the entire process. I would highly recommend JT. He and the entire staff at Tim Short are excellent!
Great buying experience. I highly recommend Short-Redmond Ford when buying a new vehicle. No pressure sales and very patient with trying out different vehicles. They were able to answer my questions and worked with me to find the right vehicle. Marcus Smith was great and did everything he could for us.
Jeremy Carmack Great sales
I reserved a car in the middle of the night not knowing what to expect. I received a call the next business day with the most pleasant person ever: named Kathy. Jeremy followed up with me. They as a team provided immediate Response with videos and knowledge. Jeremy Made the exchange /office stuff process an absolute breeze! Stress free and quick ! (45 minutes?). Dealer location is excellent and Has good energy. Thanks guys! I'll remember You. Deborah
Best car purchase experience in many years. Anthony was knowledgeable, efficient, and didn't have the pushy attitude that I so don't enjoy when buying a vehicle. He made the entire experience pleasant. We will definitely look for Anthony for our next car search.
Highly recommend
Cody was patient with us while we made our decision and would highly recommend this dealership. Honest and professional!
Just a terrific experience top to bottom!
Rusty Ellis helped me out a ton and really good people to work with if you need a new vehicle would recommend anyone to go see them if in need for a new car or truck!
I had the pleasure of working with Storm Hoskins on a King ranch F250 they had on the lot. He was very prompt in answering any questions i had and doing his best to work a deal with me. Would highly recommend to anyone, using Storm in the future!
David was very knowledgeable and helpful through the whole process. I had a very good experience. Thank you.
Ethan was very friendly and helped us find a good truck.