Customer Testimonials
Excellent transaction, very professional!
I had a really good experience purchasing a used Bronco Sport at Tim Short Ford! Tyler was kind and helpful every step of the way, and they negotiated with us fairly so we ended up paying a price we were comfortable with. I have had the car for a few weeks and love it!
Great experience working with the entire team at Tim Short Ford in Lafollette, especially Ryan Hutson! Highly recommend the short drive for your next car buying adventure. You won’t be disappointed!
Rusty and David did a great job. Didn’t have to sell us on the vehicle but did a great job managing us through the process of the purchase.
I went in a few weeks ago looking for a good family car that was reliable and affordable and they helped me out tremendously. A man named Tyler was outstanding and found me and my family the perfect car at the perfect price and went above and beyond to help me and fulfill my needs. I would recommend this dealership to anyone, everyone there seemed like genuinely good people who cared about the customer. Next time I need a vehicle I'm definitely going back and I'd suggest the same to anyone who is looking for a car. They ...
While searching for our next car, we came across this dealership selling one we were interested in. When I asked about the vehicle we were given Rusty as our salesman. We were out of state, and Rusty was very accommodating to what I asked for, he even went above and beyond and made a video of the car and all of the faults he could find. He was not shady and very forthcoming. The only reason we didn't get this car was because of distance, if he was closer or in our state, we'd use him everytime to ...
All of the staff were super nice & attentive. The waiting room is full of things for the kids to do to keep them entertained. The underwriting process was super quick & easy and they made me a great deal!
Not the normal high pressure sales pitch. Had good exchange over the phone. Anthony answered my questions and concerns. Visited dealership, Anthony and I worked out price,left with new vehicle. Very happy with salesman and folks at dealership.
Anthony Oaks, sales person, was superb. Kind, no pressure, personable, and not bad to look at either. 😊
100% recommend working with Rusty, Cody, and Cathy at Tim Short of Lafollette!! They were super nice, easy to talk to, and great to work with! You won't regret buying from them!
John wrinkle is best sales mgr and car guy all around
Tyler did a great job and the entire staff was friendly. Overall great experience.
Great group of people. Marcus was great to deal with. They did not try and guilt you into purchasing and they stayed after hours so I could drive home with the new truck. Would purchase from again.
I couldn’t have had better service as to what I have experienced with Anthony Oaks and Cathy. They were the absolute best people to work with. I am a four time repeat customer and will always work with the both of them as they honestly went above and beyond any questions and answered as well as their hospital shown to me while at the dealership! These two are top notch at this dealership!
Had a great experience with Cody out at Tim Short Ford. Communicated well before the appointment. Drove in from out of state and they were very accommodating. Happy to walk away with a new truck from them!
I had a problem and Charley the manager call me and had the problem taken care of very quickly. Great customer service.
Kevin Hatmaker was my salesman. Everything in the process was streamlined. Finance did their thing. Got a great deal on an awesome truck and I couldn’t be happier. I even bought a Dodge at the Ford dealership! Icing on the cake!
My experience has been easy and very thorough since the beginning. I worked with Anthony via phone for a week prior to coming and working with Cody. Both salesman have been great.
Marcus, as help me get the truck where it needed to be. Thanks for helping me out . Would buy from Tim Short Ford again
Kevin Hatmaker was Awesome! He was very Professional, Courteous and Got the Job done. I'm a Proud owner of a Chrysler Pacifica. Very satisfied!
All of the team members we worked with were great. They listened to my goals for a monthly payment and actually came in under that number on the vehicle I wanted. A lot of the deal was worked out over the phone which made the drive from Kentucky worth it.
I had a great experience with Marcus when looking at cars! He was very friendly and extremely helpful / patient, especially with this being my first time purchasing a car!
Anthony Oaks was great to worth with. He was easy to talk to and maintained transparency! We drove all the way from Kentucky.
Awesome group of people that helped tremendously with the purchase of my wife's '22 Tucson Limited. (Thanks Anthony Oaks, Logan Gooch, and Brad Gulley.) Couldn't recommend them enough. Drove an hour to do business and would do it again easily.
Last week. We purchased a Platinum Expedition. Normally I dread going to look for cars. Haven’t had the best experiences in the past. This time however, we had an amazing experience. David Jones, our sales professional was very knowledgeable and answered all of our questions. Charlie Burchfield, the General Sales Manager, went above and beyond to give us a fair and honest deal. Tim Short Ford of LaFollette is a fair, honest dealership. A highly recommend that you make the drive, we came from Knoxville and it was well worth it. We highly recommend them. Thank you, Charlie and ...
Great place and people are great Anthony Oaks helped us greatly with our purchase much appreciated!
Tim Short Ford provided great customer service. The staff were so friendly! The vehicle I contacted them about was ready for me to test drive when I arrived. Jeremy Carmack was my salesman and he was very helpful.
Best all around very nice and honest bunch. I highly recommend them.
The best places for a vehicle I've ever been too. Very ,Nice,Respectful, understanding, and Affordable, and Helpful. Their G-R-E-A-T. I will give them 10 stars. They all Deserve it.Wonderful People. Wonderful place. God Bless you All.
Had the best experience while purchasing my truck!! Never been anywhere quite as nice as this place thanks to Jeremy!!
I bought my car from Tim Short Ford, and they were amazing throughout the whole process. As a college student, I found one of their used cars on CarGurus and scheduled a test drive. Right away, Kathy called and texted me to introduce herself and make a connection, which made me feel more comfortable. On the day of my appointment, Kathy, Jeremy, and Charlie all introduced themselves and offered their support in any way. Since the dealership is near my college town, I had to come alone without my parents. A lot of dealerships might see that as an opportunity ...
Marcus was very helpful and did not push us in any way. He is the best we have ever dealt with. I highly recommended him!
Anthony and John were absolutely fantastic this evening! I am so excited to leave Tim Short Ford with my 2021 KIA Sedona! Thank you all so much for everything!
Service was good. Would recommend Jeremy and dealership to others. This is the second car we bought from this dealership in the last five years. Husband loves Fords.
Great service and a great salesman. Did not push to get a sale and tried to get us everything we asked for. Very pleasant experience.
Great service, hometown feel, I came from Knoxville to buy a car and everyone was so nice and welcoming
Jeremy Carmack was amazing. He stayed over and was so great to us.Plus he check on the kids the whole time.
Awesome respectful group of salesmen.. Jeremy worked hard and got us what we wanted and helped us in a very professional manner the whole way.. We will be back again next time..
Jeremy was an awesome salesman to deal with and had a great personality and demeanor.. he was very helpful and worked hard to get us what we wanted. We will definitely be back it was a great group of people and wonderful selection..
Anthony Oaks was totally phenomenal. We were looking for a F150 truck and he made the deal we just couldn’t pass up!!!!
Pleasant and easy to worn with, respectful of my time and schedule, great communication.
They were very helpful and did a good job help. And the financial department was good too.
Everything was super quick and easy from finding the car online and talking to someone about it then driving over an hour away to see it we were greeted out front and they had the car pulled around as well. Marcus was very fun and understanding trying his best to help me understand everything as it was gonna be my first car. Left with it same day! I love it, Thanks!
I recently had the pleasure of working with David at Short Redmond Ford, and I couldn't be more pleased with my experience. David did an amazing job guiding me through the car buying process. He was not only quick to respond to my questions but also incredibly detail-oriented, ensuring that I felt informed and confident in my decisions. If you're looking for a dedicated and knowledgeable car salesman, I highly recommend reaching out to David and or going to this Dealership. His and Short Redmond Fords professionalism and commitment to customer satisfaction truly set them apart from the ...
David has to be one of the best salesmen I have ever dealt with! Not one time did he attempt to pressure me into buying something that I didn’t want. He was very respectful and it was a pleasure working with him! I definitely recommend Tim Short Ford in LaFollette and especially recommend dealing with David! Top notch! Thank you David!
I recently purchased a car from here, and David Jones went above and beyond helping me get the car that I needed for me and my family. I would 100% recommend him, and this car lot, to anyone that is in the market for a new vehicle.
Jeremy has the best customer service!! This place makes you feel like home. He’s an all around great guy.
Rusty Ellis helped and really explained everything being my first car I was nervous but he made everything smooth and easy. I highly recommend him to anyone looking into getting a vehicle. Thank you so much Rusty
Jeremy was great to work with! Went through all options on the lot and was very relatable!
Jeremy was super nice, not pushy, very relatable!
Shawn and crew were very helpful and worked a deal that allowed us to leave with our beautiful new car
I purchased a 2021 Nissan Rogue Sport! I really wasn’t expecting to leave with a car. But, Rusty Ellis went ABOVE AND BEYOND and made sure I left with one. Everyone was great and I just wanna say go visit and ask for Rusty Ellis. You won’t regret it! Had a great time doing service with them!
Well prepared. Informational. Took the stress out of buying a car. Highly recommend.
My service was great absolutely one of the best dealerships around everyone has treated as nice as I could treated.
Just purchased a vehicle from these guys, and it ended up being the best experience I've ever had buying a car or truck. Sales people were knowledgeable and very helpful, without the pushy vibe experienced in the past. They filled out paperwork, sent it thru, got financing, and once you sign it you're done. I would definitely recommend these guys to anyone in the market of a new or used vehicle.
Helped out so much and made sure the experience was present
Tyler King was an excellent salesman to do business with and I would trust him to sell a car to my grandmother.
I cannot convey through the medium of a text box how pleasant everything was at this dealership. Tyler, the salesman that handled my deal, was truly a delight to work with and I cannot recommend enough that if you’re looking for a new vehicle to consider this dealership and to ask for Tyler specifically.
Marcus Smith at tim short ford was a great sales associate. Very friendly and had a great attitude. We were very satisfied
David jones was awesome salesman he got approved and the payment I wanted thank you so much Megan allen Jacksboro Tn
I had the best experience today wth Kevin and Justin at Tim Short Ford of Lafollette. Kevin made sure tht I got the truck of my dreams! He was so nice as was everyone there. I couldn't b happier.
I worked with Rusty Ellis after my planned salesman had another client walk in. I enjoyed the process of buying a vehicle here. It was painlesss, reasonable, and most importantly took me less than 3 hours from beginning to end. I highly reccomend them when looking at purchasing your new car, truck, or SUV.
We had an awesome experience and a really great sales men his name was Rusty Ellis so if u need a good vehicle go see him thankful for all he did and he got us in what we wanted
David is a sharp guy and understood what I was there to purchase. He made it all happen! Thanks man
just purchased a new car from them. One of the best and most friendly experiences ever at a dealership. very welcoming and friendly. felt like we were hanging with an old friend vs buying a car. the process was so fast and easy. in and out. they offered drinks and snacks the entire time and made me and my father feel very comfortable. will 100% come back in the future. highly recommend. telling everyone i know!
Staff ... All so pleasant and helpful. I wouldn't think of buying elsewhere!
Great dealership, all the staff were fantastic - they took good care of me 3 years ago when I bought my used Mustang, then through owning it, and now through trading it on a new Mustang, making it possible for me to own my dream car. And of course I'll be in good hands with them for whatever my new car needs over the years!
Great dealership - they took good care of me 3 years ago when I bought my used Mustang, then through owning it, and now through trading it on a new Mustang, making it possible for me to own my dream car. And of course I'll be in good hands with them for whatever my new car needs over the years!
Great dealership - they took good care of me 3 years ago when I bought my used Mustang, then through owning it, and now through trading it on a new Mustang, making it possible for me to own my dream car. And of course I'll be in good hands with them for whatever my new car needs over the years!
I've had terrible car buying experiences and I've had great car buying experiences, but the team at Tim Short Ford of LaFollette set a new standard by which everything else will be judged. Marcus was super patient and responsive to all of my needs and questions, no matter how crazy they surely sounded. He made sure I got the best deal possible - so much so that I drove from three hours away. He would tell you he was just doing his job, but he is the perfect example of being the right man for the job. Friendly, ...
From the phone call to the payment desk, more than friendly and more than satisfied.
Highly recommend the dealer and our sales guy, Kevin. He made our purchase as smooth as possible. Was really friendly and professional. Would buy from again and would recommend
I recently purchased a truck here through David Jones, he ensured the sale went smooth and treated me like a friend from the moment we met. Would recommend others to buy their next vehicle here.
I was skeptical at first due to some of the bad things I had heard about Tim short Ford but I decided to give them a try as I had heard they have all new management in Service, boy am I glad I did. They had my car in the shop in no time was able to find my issue and have it fixed while I waited. Other shops had been trying to fix my issue and hadn't been able to give me any information. Tim short Ford not only gave me information but they got it fixed. I ...
I worked with Anthony Oaks, he got me in the truck that I wanted with no problems at all. Highly recommend Tim Short Ford in Lafollete
Marcus in sales was great to work with very helpful. All around great place
Had a great experience here; Rusty was the person who helped me make a decision on the car I bought. He was very patient as I was very nervous with this being my first big purchase. Definitely would recommend him and this dealership to others looking for their next vehicle. They are thorough in their cleaning of the cars, as well as their mechanical examination. Rusty even drove the car day-of to ensure it was driving efficiently and without any problems prior to me picking it up. They seemed willing to go above and beyond to make sure I was ...
Working with Anthony was a pleasure! He was considerate and patient with working out finite details of the deal! He got me in my dream vehicle!
Marcus Smith was the best car salesman! Got us an amazing deal on our new car!
jt was great! friendly and trustworthy service.
Anthony was wonderful and extremely patient with us through the whole process. We went three different times before deciding to pull the trigger and make the big purchase. We never felt rushed or pressured. He truly wanted us to be happy with our purchase not only in the moment but for the foreseeable future. We will definitely recommend the dealership, along with Anthony particularly, to everyone we know looking for a new auto purchase. Thanks again for all the help, Anthony!!
Absolutely amazing service!! Jeremy helped me get my new Rav 4! Would recommend for anyone who is looking to finance or buy a car!
The staff were very friendly and very helpful. We didn’t have to wait to talk to anyone they were very attentive to us. Cody Hubbard was very helpful and ask many questions to make sure that we had chose what we wanted and we were comfortable with our selection. The financing department worked hard to get us the deal we wanted. Overall very happy with our experience.
Our experience with J T Weinberg as a salesperson was very positive and he was definitely someone we will come back to see when we need another vehicle.He seems to care for his customers.Tim Short ford is a place I recommend